Error 201 on Windows

If you get Error 201 on Windows when using RayWare, try the following steps:

  1. Turn off MoonRay and close RayWare.

  2. Unplug the USB and HDMI cables from your computer.

  3. Turn on MoonRay and open RayWare.

  4. Plug the HDMI and USB cables back in to your computer.

  5. Try printing your model again.

We can help with that!

If you're experiencing difficulties or have questions about any of your SprintRay products, submit a support ticket or contact us at 800-914-8004

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