Printability Check

SprintRay Software scans all of your models before you print in order to detect potential issues before you start a job. The following is a list of printability check error codes and their full meanings:

Unrepaired and Damaged Scans

This means that RayWare has detected that you've imported a raw intraoral scan. 'Unrepaired Scans' can be automatically repaired by rayware into flat based models, whereas 'Damaged Scans' have too many holes or defects for rayware to detect the occlusal plane and add a base. Damaged scans should be prepped with software like meshmixer to reduce the number of holes or inverted features before importing to rayware. To remedy, simply press the 'Fix' button, and Rayware will close the scan for you. Depending on the level of software subscription that you have access to, it will also add a full flat base below unrepaired scans for maximum printability and finish.

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Problematic Models

RayWare has detected that the model you've imported is not watertight. In order for a print to complete successfully, the model has to be completely closed. This usually means that the model wasn't successfully closed. If you created the model yourself, double check your work. If the model was delivered from a lab, have them ensure that the model is watertight. This check can be triggered by microscopic defects that you might not actually notice - very commonly this gets false flags related to text added to models. 

Inadequate Supports

Models printed with no supports or not enough supports are extremely at-risk for print failure. Pressing 'Fix' will allow RayWare to correct this by automatically generating the supports necessary. Note that RayWare is aggressive in support generation.

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Inadequate Base Area - Platform Adhesion

This means that your model doesn't have enough surface contact with the build plate, and may fall into the resin tank if printed as-is. Pressing 'Fix' will allow RayWare to create a small base and attach supports so that your model can be printed. 

This could occur when the model is not oriented properly. To fix this, you can use the "Base" button to quickly adjust the orientation of the model and maximize the attachment with the print platform. 

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We can help with that!

If you're experiencing difficulties or have questions about any of your SprintRay products, submit a support ticket or contact us at 800-914-8004

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