If you're having issues connecting to your SprintRay printer from your Windows Computer click the
"Windows Button" -
1.) Type "Firewall" into the search bar
Click the option that says "Allow an App Through Windows Firewall"
After that a
In Allowed Apps and Features Scroll down to RayWare
Make sure all boxes next to RayWare are selected.
If they are not selected, click Change Settings
Then put check marks in all boxes for RayWare
Select OK and your printer should be able to connect. If it isnt, you may want to give us a call or contact your Network Administrator