How to download and install TeamViewer

TeamViewer is the program we use to remote into your computer for advanced troubleshooting or training assistance. To download it, you can go here: TeamViewer


Step 1: Download TeamViewer at the website linked above


Step 2: Choose which operating system you're using, then click Download TeamViewer

Step 3: Install the file that was downloaded


Step 4: TeamViewer will give you a personal ID and a password. When ready to have us log into your computer, please provide us your ID and then the password.

We can help with that!

If you're experiencing difficulties or have questions about any of your SprintRay products, submit a support ticket or contact us at 800-914-8004

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