TeamViewer is the program we use to remote into your computer for advanced troubleshooting or training assistance. To download it, you can go here: TeamViewer
Step 1: Download TeamViewer at the website linked above
Step 2: Choose which operating system you're using, then click Download TeamViewer
Step 3: Install the file that was downloaded
Step 4: TeamViewer will give you a personal ID and a password. When ready to have us log into your computer, please provide us your ID and then the password.
