Updating SprintRay Pro S

SprintRay Pro S automatically receives periodic updates from our SprintRay Cloud Server that include improvements to the print process, new features, and general fixes. Keep your Pro S up to date to make sure you’re getting the best printing experience possible.

 

When to Update

As long as your Pro S is connected to a network with a reliable internet connection, it will automatically notify you when there is a new software update. If a new update is available, it will a notification on the printer's Settings tab

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If you believe an update is available but you haven’t been notified, click the Check for Updates button and the Pro S will connect to our SprintRay Cloud Servers and download any available updates

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How to Update

Updating Pro S is straightforward, thanks to its robust onboard computer. From the Software section of the Settings tab, press the Update Now button

 

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Once you initiate the update, Pro S will handle the rest. Once the update is finished installing, Pro S will automatically restart

 

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Once Pro S has turned back on, the update is complete

 

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Updating the Pro S Materials Library

The Pro S features an onboard Materials Library for compatibility with a wide range of SprintRay brand resins, as well as our validated Third Party resins. This Material Library may need to be updated regularly for compatibility with newly released resins, or for general printing reliability improvements. 

 

RayWare Cloud Users

Every time a new print is sent to the Pro S, this Materials Library is automatically updated in the background.

 

RayWare Desktop Users

For users of our standalone software, it will be necessary to periodically update the Materials Library manually via the printer's touchscreen. It is recommended to update the Materials Library at least once a month, or when a new resin or Software update is released.

 

To update, click the Sync Library Now button in the Software section of the Settings tab on the printer touchscreen

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We can help with that!

If you're experiencing difficulties or have questions about any of your SprintRay products, submit a support ticket or contact us at 800-914-8004

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