SprintRay Cloud Release Notes

4/20/2026 Release Notes 

New Features

Print Setup

  • Trial Smile is now available as a new indication
  • Indirect Bonding Tray added as a new indication
  • Duo Kit now supports disabling one tank for single print mode
  • Midas improvements
  • Shade selection function has been simplified for a cleaner workflow
  • Thumbnail previews now display actual model images for easier job identification
  • AI can now analyze and determine model eligibility for automatic adjustments
  • Large posterior crowns are now automatically re-oriented vertically when they do not fit
    horizontally on the platform
  • Night guard Max Strength support parameters are improved
  • The new Middle East & Africa (MEA) region is added for more granular localization
  • Improved AI indication detection algorithm for more accurate appliance identification

Cloud Design

  • Membership Program is now live
  • Referral Program rewards can be earned for new printer user referrals
  • Multi-Factor Authentication (MFA) is now required for the SprintRay store for enhanced
    account security
  • AI Retainer free usage counter now updates in real time, so users always know how many free
    uses remain
  • Meisinger implant system added to the supported implant library

Bug Fixes

  • Page leaving warning was not shown when navigating away from unsaved print setup changes
  • Models could extend beyond platform boundaries when importing multiple Multi-Unit Type files
    simultaneously
  • Other bugs and performance improvements

 

3/12/2026 Release Notes

New Features

Print Setup

  • Added a toggle for AI Scan clean up
  • Increased the clickable area and enlarged the thumbnail for multi-platform jobs
  • Added a Focus button to recenter the view in the 3D viewer

Cloud Design

  • Added UI to show how many free AI Retainer treatments are left in the current month
  • Added Dess Ti Base to Implant Restoration order form
  • Added ADVAN to Implant Restoration and Implant Planning order form
  • Added AI Sports Guard treatment with additional features
  • Added no-cost manual revisions for AI Sports Guards

Customer Portal

  • When viewing your patient list, you can now click anywhere to select a patient

Mobile App (New)

  • Now showing queued print jobs in the app
  • Improved sign in flow in the app to make it easier to add devices
  • Reorganized the navigation bar
  • Added live activity with printer progress

Bug Fixes

  • Fixed error after creating a design order
  • Fixed error after sending print job to printer
  • Various other bug fixes and improvements
 
 

2/5/2026 Release Notes

New Features

Print Setup

  • Improved the experience of printing with Duo Kit based on user feedback
  • New SprintRay Connect feature lets users share print jobs with others

Cloud Design

  • Added new AI Sports Guard treatment with Print & Ship option
  • Added new Signature Sports Guard treatment with Print & Ship option
  • Preferred workflows will now be shown at the top of the treatment selection list

Customer Portal

  • New referral program for all users

Mobile App (New)

  • The SprintRay app is now available from the App Store on iOS and is coming soon for
  • Android users. It can be used to:
  • Build print jobs using AutoPrint, then queue them to your printers
  • Add devices to your account
  • Initiate software updates on your printers
  • Review past print jobs
  • More functionality coming soon!

Bug Fixes

  • Fixed occasional inability to send jobs to a printer
  • Fixed print status starting with a negative number on the homepage
  • Fixed 3Shape Communicate server error
  • Tooth charts will be shown in FDI annotation if selected in settings
  • Various other bug fixes and improvements
 
 

12/7/2025 Release Notes

New Features

Print Setup

  • Improved nesting for Hybrid Dentures
    • New auto orientation algorithm
    • New support algorithm ensures reliably print jobs while minimizing post processing
    • Max density supports are now recommended
  • Refined the Duo Kit print setup experience
    • The installed resin in each tank are now displayed during print setup
    • Duo Kit print setting preferences are now remembered and defaulted for future jobs
  • AI will now recommend print profiles according to uploaded files during print setup
  • Improved the labeling tool
    • Proposed orientation is now horizontal by default
    • The font style is optimized for clarity
  • Enlarged the 3D preview for Midas
  • Optimized print time estimates
  • Improved the model adjustment options
    • Chamfering and hollowing are not compatible and cannot be selected together
    • Chamfered models are recommended for easier removal
    • Shorter Models are created from raw scans to reduce print time and resin usage
  • AI can now analyze and detect PLY files
  • Printer and kit types can now be updated in bulk for multi-platform jobss

Cloud Drive

  • Simplified the user experience when Cloud Drive is accessed as an overlay
  • Can now upload file by drag and drop in Cloud Drive
  • Cloud Drive now detects and categories bite scans

Cloud Design

  • Added rush service for Partial Dentures, Retainer, Full Dentures, Veneers, Bleaching
  • Tray Models and Dental Model
  • Partial Denture Print & Ship option
  • Added additional verification methods to Hybrid Form
  • Reduced surgical guide and implant planning turnaround time to 1 business day
  • Added option to buy stl files for AI Retainers
  • Removed material selections from some order forms
  • Expanded implant systems supported for rush implant restorations
  • Replaced Surgical Guide with Restoration service with an upgrade flow from Implant planning to restoration, for a more practical flow of treatment planning
  • Added skip button to allow excluding files from sending to print setup

Customer Portal

  • Attach email replies to chat
  • Added a workflow interests section to the homescreen

Bug Fixes

  • Can‘t delete text in feedback page
  • When importing models in batches, some model types may be unrecognized or
  • incorrectly identified
  • Resolved IOT issues related to Duo kit
  • Resolved an issue causing a printer to be registered twice
  • Other bugs and fixes
 
 

10/16/2025 Release Notes

New Features

Print Setup

  • Added ‘Plaid’ print speed option for OnX Tough 2 on Pro 2 and Arch Kit
  • Added ‘Slammed’ support option for hybrid dentures for faster printing
  • Support style preferences will now be saved and preselected in future print jobs
  • Added a new tool for adjusting screw channel offset for Implant Crowns and Hybrid Dentures
  • Implemented job handoff for duo kit

Cloud Drive

  • Improved patient data for scans transferred from scanner integrations

Cloud Design

  • Upgraded design interface for partial dentures
  • Trial Smile is now an add-on on smile design
  • Added opacity slider for scan files in the treatment 3D viewer
  • Medentis Medical implant system is now supported for implant crown and surgical guide designs
  • Notifications for new treatment messages now appear on the tab header in supported browsers
  • Print & Ship for Dental Models is no longer supported

Customer Portal

  • Added navigation shortcuts to the homescreen

Bug Fixes

  • Fixed an issue with importing ply and obj files from Cloud Drive to Studio
  • Improved stability of the treatment 3D-viewer
  • Updated the quick actions link on the homescreen
  • Various bug fixes and improvements
 
 

9/11/2025 Release Notes

New Features

Print Setup

  • Print Setup now remembers print setting preferences and defaults them intelligently
  • Users can now move models between batches in Duo Kit print jobs for greater flexibility
  • Improved the workflow for adding more files to print jobs after nesting
  • Standardized job thumbnail previews across the platform for a unified experience
  • Introduced an outage banner in Print Setup to notify users of updates or outages
  • Duo Kit:
    • Enabled drag-and-drop file upload directly to specific Duo Kit tanks
    • Improved display of long resin names in Duo Kit mode
    • Enhanced UI to display Duo Kit options and platform status for compatible printers
    • Improved Duo Kit compatibility with all handoff processes and fleet management
  • Removed redundant orientation settings, consolidating control under Advanced Settings.

Cloud Drive

  • Cloud Drive now supports OBJ and PLY formats in addition to STL

Cloud Design

  • Added a streamlined workflow on the home screen to let users initiate software updates on their devices.
  • Improved the AI chat platform with animated typing indicators, chat summaries, timeout logic, and Calendly integration.
  • Launched a home screen leaderboard to show users’ local and global print rankings.
  • Reduced Bracket Removal price on the Retainer order form to $5 per case.
  • Added an opacity slider for each uploaded file in the viewer of partial dentures.
  • Made the communications tab available in all case statuses for improved messaging with the design team.
  • Standardized AI nightguard fit offset values to match manual processes for consistent patient fit.
  • Enhanced the RPD order form by reducing required inputs and making all brush tools immediately available.
  • Updated the tooltip for "Undercut Block-Out" on the Retainer form for clearer guidance.
  • Revised Overdenture treatment type copy to clarify options and deliverables.
  • Updated Partial Denture selection screen copy to detail pricing, deliverables, and surcharges.

Customer Portal

  • Added 10 new languages to the platform.
  • Midas training experience by MOD is now available on SprintRay customer portal for Midas users

Bug Fixes

  • Fixed an issue where adding a posterior bar to a model increased the number of supports each time.
  • Cancelled Midas print jobs no longer appear blank on the dashboard.
  • Optimized the Cloud Design communication tab to prevent full reloads on message send.
  • Fixed inconsistent file thumbnail sizes and resolutions for uniform display across the platform.
  • Various bug fixes and improvements
 
 

8/14/2025 Release Notes

New Features

Print Setup

  • Files can now be moved from one batch of Midas capsules to another
  • A new chamfering tool is now available for Dental Models and Aligner Models, making it easier for models to be removed from the built platform
  • Implant crown supports are improved
  • Print jobs can now be re-shared
  • Midas jobs will now use a coin base for increased adhesion and stability
  • The Print Setup home screen now highlights Autoprint jobs
  • The Print Setup home screen show shows an indicator for jobs that have been sent & those with errors
  • Improved the experience for warning users when files with critical mesh integrity issues are uploaded for nestings

Cloud Drive

  • A library of sample files are now available in Cloud Drive for use in test printing
  • Upgraded the iTero integration to improve regional routing
  • 3Shape Communicate is now integrated with SprintRay Cloud

Cloud Design

  • The Cloud Design tab is now called Design
  • New treatment: Overdenture design
  • AI retainer is now even faster
  • Bite ramps can now be added to upper retainer design
  • Waxups for missing teeth can now be added to retainer design
  • A welcome video was added to educate new users
  • A trial smile can now be ordered under smile design
  • Google SSO can now be used to sign in

Customer Portal

  • Updated the way languages are listed and updated some translations
  • Added the following languages: Chinese (Simplified), Chinese (Traditional), Portuguese (Brazilian), Spanish (European), Korean, Hindi, Turkish, Thai, Russian, Polish, Dutch, Portuguese (European), Swedish, Norwegian and Icelandic

Bug Fixes

  • Fixed issue that prevented 3d-previewer from loading
  • Fixed an issue causing duplicate print completion emails
  • Fixed an issue causing mesh issues when adding posterior bars to hybrid dentures printed on Pro S printers
  • Various bug fixes and improvements
 
 

7/10/2025 Release Notes

New Features

Print Setup

  • Rayware Cloud is now called Print Setup
  • Added the ‘Dental Models’ indication, which supports models, dies, and raw scans
  • Added support for the Pro 2 Duo kit
  • Added the Partial Denture Base indication
  • The deprecated crown workflow is now hidden for new cases
    • Move any templates to the new workflow before the update to avoid data loss
  • Printed jobs can now be passed directly to NanoCure and ProCure 2 for when you don’t need to use ProWash S - this is particularly helpful for Midas workflows
  • Increased the zoom level for build platform previews

Cloud Design

  • Partial denture end-to-end workflow
  • Studio cases can now be started through the Cloud Design dashboard
  • Added Stage-2 Hybrid Denture subtype with 3-day turnaround time
  • Rush implant restoration is now available for additional part numbers
  • Users can now share a treatment proposal with other users
  • AI restorations can now be converted to rush manual orders
  • A new On Hold cases status now marks cases that can not be completed and require the users attention
  • Messages from our team will only update the case status if an action from the customer is required
  • Shipping for print & ship order is now calculated separately; backup print is no longer available
  • Tracking numbers will now be posted to the chat for print and ship cases
  • AI Retainer and Retainer are now available for EU users
  • A red dot notification is added to the homescreen to notify users of unread content
  • Aligner and Smile Correct design is now free until the treatment proposal is approved
  • Restoration treatments now have the option to upgrade to Night Guard treatments
  • Google SSO is now available for sign in
  • The content of designer messages are now included in notification emails
  • Clear Aligner treatments can now be converted to print & ship cases

Customer Portal

  • Added the Persian language
  • Added the Arabic language

Bug Fixes

  • Fixed an error while switching AI case to manual design
  • The bottom selection angles are different when uploading multiple models vs a single model
  • There is a deviation between the printing position and the actual position
     
 
 

5/15/2025 Release Notes

New Features

RayWare Cloud

  • Added and improved several mesh manipulation algorithms:
  • Mesh repair now does a better job at fixing a wider variety of issues
  • Added a new algorithm for hollowing models
  • Improved the scan repair algorithm to generate cleaner models
  • Improved the 3D viewer with a dark background and improved lighting
  • Removed the max density and max strength supports for restorations to reduce print issues
  • Improved the posterior bar tool to ensure adequate supports
  • Added the ability to share print jobs - just click the ‘Share Job’ button to create a shareable link that will open up a copy of your existing print job
  • Added the infrastructure to support building a print job on your device

Cloud Drive

  • Updated the Cloud Drive file upload modal to use the new & improved UI

Cloud Design

  • Improved the AI Night Guard algorithm with scan repair for an improved success rate
  • AI Night Guard is now available in the EU
  • Added margin shape, coverage, and undercut options to the AI Retainer treatment
  • Upgraded several treatment forms to dark mode: Cemented Restorations, Smile Correct and Clear Aligner
  • Improved the treatment ordering experience by removing UI clutter
  • When uploading scans, a new 3D preview tool will allow you to review them before continuing, helping solve many common upload issues
  • During the Surgical Guide treatment, you can now upload the opposing arch scan for improved implant planning
  • For manual night guard treatments, you can now view an assembled 3D preview with virtually-opened patient scans
  • When viewing a Smile Design preview, you can now view the original scans
  • Messages from Admins now count as Doctor messages and change case status to Messaged Lab
  • Direct-print template and retainer files will be included with Aligner and Smile Correct cases
  • Intraoral scans are now accepted in ply, obj, and dcm file format
  • Implant planning cases can now easily be transitioned into restoration cases
  • Added an improved onboarding flow for Pro printer users
  • Unapproved AI Crown cases will be automatically cancelled after 20 days
  • Surgical guides will cost $120 per arch

Customer Portal

  • Added the French language
  • Added the Arabic language

Bug Fixes

  • Various bug fixes and improvements
 
 

4/2/2025 Release Notes

New Features

Cloud Design

  • The account pages now use the dark theme UI
  • Hybrid denture cases can now be handed off directly to RayWare
  • Added Bracket Removal as an option to the Retainer form
  • Added two New Night Guard subtypes (Kois Deprogrammer and Dual Arch B-Splint)
  • Added Sports Guard design service
  • Updated several order forms to the dark theme UI: Veneer, Smile Design, Removable Denture, Bleaching Tray, Surgical Guide, Hybrid Denture, and AI Crown
  • Patient selection and new treatment pages now use the dark theme UI
  • The Smile Correct treatment now offers print and ship

Bug Fixes

  • Various bug fixes and improvements
 
 

2/23/2025 Release Notes

New Features

RayWare Cloud

  • The SprintRay Crown Kit is here! Added support for setting-up prints using the Crown Kit build platform and tank
  • SprintRay Ceramic Crown is now available in materials selection
  • Created a first time user experience when using the SprintRay Crown Kit for the first time
  • New scaling tool to change the appliance size
  • A message will now display when a job has been split across multiple platforms
  • Files can now be dragged and dropped between platforms on a multi-platform job
  • Other UI and design improvements for better usability

Cloud Design

  • Introducing AI Crown design! Submit scans and receive a crown design in under 10 minutes, available now
  • Added a ‘Recently Used Treatments’ section for easy access

Bug Fixes

  • Fixed a few issues with model orientation
  • Fixed an issue that was allowing the treatment type to be changed when editing a treatment template
  • Other minor copy fixes
 
 

11/4/2024 Release Notes

New Features

RayWare Cloud

  • Pro 2 and Midas users will now receive notification emails when prints are completed
  • Improved supports for the Crown indication to improve printing stability
  • Introduced a new tool for adding posterior bars to arches for enhanced accuracy 
  • Improved the file transfer experience between platforms for multi-platform jobs
  • New UI now displays the print job details on the top bar above the renderer for better visibility and access
  • RayWare Cloud 2.0 now offers Autopilot customizations for personalized automation settings
  • Improved the loading experience for the RayWare home page
  • The Tools tab is now always visible, even when Autopilot is on; turn off Autopilot to enable tools
  • Improved the accuracy of IDB2 material for Pro 2 printers

Cloud Design

  • New Treatment: Implant restoration is now available on Cloud Design
  • AI chat is now available for instantaneous responses to your needs
  • Enhanced the display of downloadable files for clarity
  • On the home screen, you can now see an estimate of the savings you’ve accrued by using SprintRay
  • Improved the AI Retainer form, adding thickness and fit settings, plus more information about required files
  • Added information and errors to the AI Retainer treatment for a better user experience
  • New implant brand available: Noris Medical
  • Added thickness options to closed bites for Occlusal Guard order form
  • Additional language support for Japanese and Traditional Chinese
  • Improved Spanish and German translations
  • Removed some unnecessary emails that were going out for AI treatments
  • Improved the UI for managing payment methods
  • New Treatments for EU Customers: Hybrid Dentures, Veneers, Cemented Restoration, and rush turnaround for Occlusal Guards are all available now
  • Added new user journey for Midas printer to the home screen
  • Other UI and treatment improvements

Bug Fixes

  • Fixed the contrast when viewing credit balances on the checkout screen
  • Fixed issues in the registration flow
  • Fixed an error where EU users creating Cemented Restorations and selecting teeth would cause the price to get stuck
  • Fixed an issue where the ‘Back’ button did not work in some situations
  • Fixed minor file download issues on the communication page
  • Other bug fixes and improvements
 
 

9/25/2024 Release Notes

New Features

RayWare Cloud

  • Introducing RayWare Cloud 2.0, the next generation of print prep software designed to streamline your printing workflow
    • Added a home screen for RayWare that shows all your active and archived print jobs, so you can easily find, search, and switch between jobs
    • A new file upload process drastically streamlines the print setup and file import steps
    • Autopilot mode automatically handles print setup, including orientation, supports, and layout, so you can print with just a few clicks
    • Improved print preview and confirmation screens help you find critical info like printer, kit, and resin, so you can more easily find
      compatible printers
    • Editing tools are now hidden when Autopilot mode is turned on—you can disable Autopilot at any time to access tools
    • Many more UX/UI changes to improve your workflow
  • Added a toggle switch that allows you to switch back and forth between the old and new RayWare if you experience any issues

Cloud Drive

  • Design files are now synced to Cloud Drive when in ‘New’ status; previously they were only synced when a case was approved

Cloud Design

  • Added a Tips and Tricks video to the Hybrid Denture Form
  • Refreshed UI for Removable Denture, Surgical Guide, and AI Crown delivery
  • Optimized account menu for mobile devices
  • New home screen banner added
  • Spanish language option now available in the sign-up flow
  • Removed outdated notification emails
  • Importing from iTero scanner now automatically creates a new patient profile

Bug Fixes

  • Improved device information in the Devices side panel
  • Fixed white screen issue when switching models in 3D view
  • Resolved scrollbar issue on the dashboard page
  • Devices page now auto-refreshes when devices are registered or unregistered
  • Immediate retry now available for failed payments
     
 
 

8/26/2024 Release Notes

New Features

RayWare Cloud

  • Improved the default night guard supports
  • Materials with multiple shades will now require shade selection

Cloud Drive

  • Added a button to view approved and uploaded case files in Cloud Drive

Cloud Design

  • Updated UI for ordering Cemented Restorations
  • Improved home screen for a streamlined user experience
  • Spanish language localization is now available for Cloud Design dashboard
  • When ordering a treatment, the last used material will automatically be selected
  • The dental model print & ship service is now available in Canada
  • Added STL corruption checking and error handling

Bug Fixes

  • Sorting by “last updated” now correctly sorts treatments
  • Improved Cloud Design emails on mobile devices
  • Improved file visualization when downloading files
  • Other bug fixes and improvements
     
 
 

7/15/2024 Release Notes

New Features

RayWare Cloud

  • NightGuards can now be printed with fewer supports
  • During print setup, you can now select the resin shade, if available

Cloud Drive

  • Files stored on Cloud Drive can now be deleted

Cloud Design

  • Dental Model treatment type is now available
  • AI Crown has expanded functionality
    • Anterior teeth can now be selected
    • Multiple teeth can be selected in a single treatment
  • Improved the interface for adding and updating a payment method
  • Print Dashboard has been revamped for an improved user experience
  • Improved the treatment and patient list filters for better organization
  • Streamlined treatment delivery experience for AI Nightguard and Occlusal Guard
  • Design notification emails improved
  • Scan files are automatically quality-checked when uploaded
  • Improved the 3D viewer for Denture treatment review
  • Updated the default user icon to display first and last initial
  • German language is now available
  • Updated the label chips on the treatment selection page

Bug Fixes

  • Fixed an issue with automatic layout for Implant Crown
  • Cloud Design chat will now autoscroll to the bottom when there are replies
  • Improved the behavior of the Next button
  • Corrected a time display issue that affected the order and position of chat content
  • Other bug fixes and improvements
 
 

5/30/2024 Release Notes

New Features

Cloud Design

  • Added error messages and auto-scroll on forms when clicking the ‘Next’ before all fields are filled
  • Made the steps at the bottom of most order forms clickable
  • Improved the flow of some order forms
  • Hide the live support icon when the designer chat is active
  • Added how-to videos to the AI Crown and Denture order detail cards
  • Rush cases now have a notification to tell you if you’re submitting outside business hours
  • Improved email notification settings
  • Updated the Sign In screen
  • German language is now available

RayWare Cloud

  • Added Pro 2 to the printer selection list, along with all supporting modules

Bug Fixes

  • Resolved issues with printer setup
    • Fixed empty estimated time and resin usage estimation
    • Addressed inability to modify layer thickness
  • Made manual revision of AI cases more reliable
  • Other bug fixes and improvements
 
 

4/8/2024 Release Notes

New Features

Cloud Design

  • Improved the registration process
  • Added a new handoff feature for merging multiple Cloud Design night guards into a single RayWare Cloud job
  • You can now request an AI or manual revision for a night guard, even after you’ve approved it
  • Added new rush night guard designs
  • Anterior ramp night guards are now directional and you can choose which direction your design needs
  • Added side-by-side comparison of denture design styles to aid the order process
  • NightGuard Flex 2 Simply Clear is now available in the print & ship order form

RayWare Cloud

  • Added a new networking protocol that allows RayWare Cloud to send jobs to the queue of any registered printer, even if it doesn’t show as “Online”
    • Offices with network security that blocks SprintRay Cloud protocols can now use RayWare Cloud to queue print jobs
    • Print jobs sent in this way may take a few minutes to download to your device
    • An active internet connection is still required for both the computer and printer
  • Added a notification that Google Chrome is now the only officially supported browser for SprintRay Cloud products
  • Made improvements to Night Guard ‘Max Strength’ and ‘Balanced’ support parameters
  • Arch Kit is now available for the Implant Crown indication type

Bug Fixes

  • Fixed an issue in Cloud Drive where subfolders were showing incorrect size values
  • Fixed an issue where files couldn’t be dragged & dropped into RayWare Cloud
  • Other bug fixes and improvements
     
 
 

1/29/2024 Release Notes

New Features

Cloud Design

  • Cemented Restorations treatment type is now available, which allows you to select any combination of the following treatments for manual design:
    • Crown, Inlay, Onlay, Shell Temp, Bridge, and Maryland Bridge
    • Rush service is available with this treatment
  • Introducing AI Nightguard 2, featuring a raft of improvements to our current night guard AI:
    • Can now generate an upper or lower guard
    • Accepts closed and open bite scans
    • Features improved customization options
  • Added and expanded availability of rush designs to more treatments, subject to designer availability

RayWare Cloud

  • Arch Kit has been validated for 3D printing restorations - you can now use it with all
  • Fixed Restorations in RayWare Cloud

Bug Fixes

  • Fixed an order submission payment error
  • Fixed an issue with syncing files between Cloud Design and Cloud Drive
  • Other bug fixes and improvements
 
 

11/29/2023 Release Notes

New Features

Cloud Design

  • New Product - Night Guard Design, Print, & Ship
    • In addition to designing, we now offer print & ship services for night guards
    • Access through the ‘Occlusal Guard’ order form on Cloud Design
  • Hybrid Denture treatments now accept Optisplint verification jig data in addition to photogrammetry
  • Added treatment notes and workflow information to all treatments on the selection screen

RayWare Cloud

  • The ‘Syncing Changes’ message now articulates what the system is doing behind the scenes

New Product - Cloud Drive

  • Introducing SprintRay Cloud Drive - a file management and storage system that allows you to manage files from Cloud Design treatments, scanner integrations, and manual uploads
  • Cloud Drive integrates with all SprintRay Cloud services, so you can easily access
  • Cloud Drive files while submitting treatment requests or building print jobs in RayWare
  • Activate Cloud Drive by clicking the ‘Cloud’ icon near the top right corner of SprintRay Cloud

Bug Fixes

  • Turned off automatic mesh repair for the ‘Aligner’ appliance type so that labels will no longer be removed by our repair algorithm
  • Removed the printer info button from the header; it was sometimes displaying incorrect information
  • Fixed a bug with the Surgical Guide appliance type that was causing guides to be oriented upside-down
  • Performance improvements for RayWare Cloud and Cloud Design
  • Other bug fixes and improvements
 
 

10/26/2023 Release Notes

New Features

RayWare Cloud

  • Support Raft is no longer the default support type for Fixed Restorations
  • Improved supports for no-prep veneers

Cloud Design

  • New treatment for US customers: Veneers
    • $45 per tooth
    • 2 business day turnaround
  • New Treatments for EU customers: ‘Surgical Guide with Temporary Restoration' and ‘Smile Design’
  • 3D viewer is now available when reviewing Crown and Bridge and Smile Design treatments

Bug Fixes

  • Performance improvements for RayWare Cloud and Cloud Design
  • Other bug fixes and improvements
 
 

9/27/2023 Release Notes

New Features

RayWare Cloud

  • Add new ‘+’ button on the tab rail to makes it easier to start a new print job
  • Improved User Experience to Rayware Cloud

Bug Fixes

  • Removed the ‘Preview’ button from files that are not STLs, and therefore cannot be previewed
  • Other bug fixes and improvements
  • Performance improvements to RayWare Cloud
 
 

8/28/2023 Release Notes

New Features

Cloud Design

  • New Treatments Available
    • Same Day Hybrid Dentures by Appointment
    • 45 Minute Rush Surgical Guides
    • Smile Correct for minor aligner cases
  • Updated User Interface and Ordering Experience
    • Custom Bleaching Trays
    • Clear Aligners
  • Introducing the SprintRay Digital Assistant in Cloud Design
    • Launch by clicking the button in the lower right corner of the screen
    • Get answers to common questions
    • Troubleshoot basic issues
    • Schedule time with Cloud Design support reps
  • Night Guard treatments can now detect and verify upper and lower scans to prevent issues with treatment planning

Bug Fixes

  • Fixed display and functional bugs in order forms throughout the system
  • Optimized the 3D viewer for improved performance
  • Other bug fixes and improvements
 
 

7/26/2023 Release Notes

New Features

Cloud Design

  • New Surgical Guide order form, with improved graphics and additional details.
  • Users can now choose Crown Kit when ordering Crown and Bridge treatment.
  • New Rush treatment flag for specific treatment, to enable 30-45min designs.
  • Treatment ID will now be presented in treatment view for smoother customer support interactions.
  • Promo Code can now be entered in the Review & Submit page.
  • Dentists can now delete patients from design services.
  • Users can now order multiple crowns in one AI Crown form.
  • New 3D viewer to enhance design approval process.

RayWare Cloud

  • Added default appliance profiles for all appliance types so that users can always return to SprintRay suggested print parameters.
  • New ability to provide feedback on the Print Setup process in RayWare Cloud.
  • User can receive instant assistance with our new AI support bot.

Bug Fixes

  • Improved behavior issues with missing layer thickness.
  • Improved the resin shown on printer list.
 
 

5/23/2023 Release Notes

New Features

Cloud Design

  • Improved patient management user interface with user notifications.
  • Added new filters for viewing treatments for a specific patient so users can see which treatments need attention.
  • Added a new sidebar to the user interface that provides patient details and allows users to easily start a new treatment.
  • Users can now cancel a ‘New’ treatment that hasn't started design.
  • The removable dentures treatment now allows users to select separate print parameters for each printable part.
  • Added real data to the patient files page.
  • Specialty is now required on user profile.
  • Added the ability to save and delete drafts of treatments.
  • Added the universal footer to the patient details page.
  • Improved the experience for submitting an AI night guard including more context about what types and quality of data are required.

RayWare Cloud

  • Added default appliance profiles for all appliance types so that users can always return to SprintRay suggested print parameters.
  • Multi-platform aligner Auto File sorting for easy nesting.
  • Added Veneer and Screw Retained Crown as a new appliance type with parameters that will improve the printing experience.
  • Added option to show all connected printers and their current and queued jobs.
  • The Aligner application subtype will now show the Auto Support on/off switch as an option above the model type selection.
  • Updated the Fit Adjustment slider to provide consistent, granular steps.
  • Improved the build platform and printer selection process.
  • Added a platform preview for each platform when working on a multi-platform print.
  • Updated the location of the print job rail and added preview for improved access and speed.
  • Improved the accuracy of holes in surgical guides when printing at an angle.
  • When making changes to the print parameters on one platform in a multi-platform job, the changes will now apply to all platforms

Bug Fixes

  • Fixed issues with print time estimation
  • Fixed issues with wrong orientation of Surgical guides
  • Fixed issues with Denture Base supports
 
 

2/23/2023 Release Notes

New Features

Cloud Design

  • Introducing AI Crown design! Submit scans and receive a crown design in under 10 minutes, available now
  • Added a ‘Recently Used Treatments’ section for easy access

RayWare Cloud

  • The SprintRay Crown Kit is here! Added support for setting-up prints using the Crown Kit build platform and tank
  • SprintRay Ceramic Crown is now available in materials selection
  • Created a first time user experience when using the SprintRay Crown Kit for the first time
  • New scaling tool to change the appliance size
  • A message will now display when a job has been split across multiple platforms
  • Files can now be dragged and dropped between platforms on a multi-platform job
  • Other UI and design improvements for better usability

Bug Fixes

  • Fixed a few issues with model orientation
  • Fixed an issue that was allowing the treatment type to be changed when editing a treatment template
  • Other minor copy fixes
 
 

1/31/2023 Release Notes

New Features

Cloud Design

  • Added new removable denture treatment options
    • New denture
    • Immediate denture
  • Surgical guide with temporary restoration is now available for multiple teeth
  • Added additional occlusal guard types for EU customers
  • Updated and improved the treatment selection page

RayWare Cloud

  • Added the ability to sort multi-platform aligner files by week
  • Models that are too large for the build platform will now be visible
  • Improved speed and responsiveness when importing STL and SPR files
  • All files can now be selected/deselected
  • Other improvements to improve speed and responsiveness

Bug Fixes

  • Fixed an issue displaying long print job names
  • Fixed an issue caused by moving a model before it is uploaded
  • Other bug fixes and improvements
 
 

1/6/2023 Release Notes

New Features

Cloud Design

  • Surgical Guide designs are now available in the EU
  • Ability to upload zip files in others section for all treatment types
  • EU treatment options are now available in all European countries
  • Added VAT a registration message to the EU account creation page
  • Added German language translation
  • Other UI improvements and bug fixes

RayWare Cloud

  • Automatic features such as layout, supports, and orientation can now be enabled or disabled
  • When annotating, models can now be debossed or embossed
  • Ability to pre-set orientation for aligners
  • New ‘dime’ support option added for efficiently organizing and printing crown & bridge
  • Showing the new release banner on every new release
  • New denture-based resin
  • Other UI improvements and bug fixes
     
 
 

11/22/2022 Release Notes

New Features

Cloud Design

  • Improved the AI NightGuard treatment workflow
  • Added Bridges treatment subtype under the Crown treatment form
  • Improved the navigation in the treatment request workflow
  • Users can now request a paid revision on an existing treatment for hybrid dentures rather than having to submit a totally new treatment reques

RayWare Cloud

  • Added release notes to the profile menu
  • Introduced the ability to delete and duplicate multiple models
  • Updated terms and conditions
  • Introduced keyboard shortcuts to RayWare Cloud
  • Added the multi-platform feature, allowing users to import a large quantity of models automatically split between multiple print jobs
  • Added ability to import SPRs as a new Print job

Bug Fixes

  • Fixed an error that affected promotion codes
  • Fixed patient ID format issue
  • Fixed a bug that caused denture teeth to orient incorrectly
  • Fixed a few Print issues from RayWare Cloud
  • Miscellaneous user interface improvements
     
 
 

11/1/2022 Release Notes

Bug Fixes

  • Fixed a bug that would place multiple supports along the incisal edge of hybrid dentures
 
 

11/24/2022 Release Notes

New Features

RayWare Cloud

  • Updated support structures to improve print reliability and efficacy
  • Added OnX Tough as a resin option for several Denture subtypes:
    • Hybrid Denture
    • Denture Teeth
    • Try-in Denture
  • Added a spooky Halloween print job banner that lets you print a collection of pumpkin-themed models
    • Available through 10/31
 
 

10/12/2022 Release Notes

New Features

Cloud Design

  • New colors! UI has been updated to match the SprintRay brand
  • Improvements to Night Guard AI design:
    • Revised the workflow for requesting revisions and refunds for AI designs
    • Removed the ‘Bite Scan’ collection from the intake form; bite scans are not needed
  • Added a button to quickly add STL files from Cloud Design to an existing print job in RayWare Cloud
  • Improvements for enterprise customers
    • Created a monthly email for centralized billing and treatment report
    • Updated the denture order intake form
    • Account filtering will now use the business role to sort users
    • Added the ability to select and change Clinic 

RayWare Cloud

  • When editing supports, areas that need to be supported will now be colored red
  • New UI design for print job organization bar to improve usability
  • Added the ability to delete all print jobs
  • Automatic mesh repair is now disabled by default
  • Added new keyboard shortcuts
    • Enter - Confirm changes
    • Escape - Cancel changes
  • Other usability changes and improvements 

Bug Fixes

  • Fixed an error where using the 3D viewer in Cloud Design could block RayWare Cloud
  • Fixed an issue where AI night guard design would generate blank STLs
  • Other general fixes and improvements
  • Supports will no longer generate inside surgical guide drill holes 
  • Fixed an issue where choosing Maximum Strength supports generated Default Supports
  • Denture bases will now be automatically oriented properly
  • Unprintable Files will now always appear in red
  • Fixed an issue that was generating supports on open scan files
  • Other general fixes and improvements