4/20/2026 Release Notes
New Features
Print Setup
- Trial Smile is now available as a new indication
- Indirect Bonding Tray added as a new indication
- Duo Kit now supports disabling one tank for single print mode
- Midas improvements
- Shade selection function has been simplified for a cleaner workflow
- Thumbnail previews now display actual model images for easier job identification
- AI can now analyze and determine model eligibility for automatic adjustments
- Large posterior crowns are now automatically re-oriented vertically when they do not fit
horizontally on the platform - Night guard Max Strength support parameters are improved
- The new Middle East & Africa (MEA) region is added for more granular localization
- Improved AI indication detection algorithm for more accurate appliance identification
Cloud Design
- Membership Program is now live
- Referral Program rewards can be earned for new printer user referrals
- Multi-Factor Authentication (MFA) is now required for the SprintRay store for enhanced
account security - AI Retainer free usage counter now updates in real time, so users always know how many free
uses remain - Meisinger implant system added to the supported implant library
Bug Fixes
- Page leaving warning was not shown when navigating away from unsaved print setup changes
- Models could extend beyond platform boundaries when importing multiple Multi-Unit Type files
simultaneously - Other bugs and performance improvements
3/12/2026 Release Notes
New Features
Print Setup
- Added a toggle for AI Scan clean up
- Increased the clickable area and enlarged the thumbnail for multi-platform jobs
- Added a Focus button to recenter the view in the 3D viewer
Cloud Design
- Added UI to show how many free AI Retainer treatments are left in the current month
- Added Dess Ti Base to Implant Restoration order form
- Added ADVAN to Implant Restoration and Implant Planning order form
- Added AI Sports Guard treatment with additional features
- Added no-cost manual revisions for AI Sports Guards
Customer Portal
- When viewing your patient list, you can now click anywhere to select a patient
Mobile App (New)
- Now showing queued print jobs in the app
- Improved sign in flow in the app to make it easier to add devices
- Reorganized the navigation bar
- Added live activity with printer progress
Bug Fixes
- Fixed error after creating a design order
- Fixed error after sending print job to printer
- Various other bug fixes and improvements
2/5/2026 Release Notes
New Features
Print Setup
- Improved the experience of printing with Duo Kit based on user feedback
- New SprintRay Connect feature lets users share print jobs with others
Cloud Design
- Added new AI Sports Guard treatment with Print & Ship option
- Added new Signature Sports Guard treatment with Print & Ship option
- Preferred workflows will now be shown at the top of the treatment selection list
Customer Portal
- New referral program for all users
Mobile App (New)
- The SprintRay app is now available from the App Store on iOS and is coming soon for
- Android users. It can be used to:
- Build print jobs using AutoPrint, then queue them to your printers
- Add devices to your account
- Initiate software updates on your printers
- Review past print jobs
- More functionality coming soon!
Bug Fixes
- Fixed occasional inability to send jobs to a printer
- Fixed print status starting with a negative number on the homepage
- Fixed 3Shape Communicate server error
- Tooth charts will be shown in FDI annotation if selected in settings
- Various other bug fixes and improvements
12/7/2025 Release Notes
New Features
Print Setup
- Improved nesting for Hybrid Dentures
- New auto orientation algorithm
- New support algorithm ensures reliably print jobs while minimizing post processing
- Max density supports are now recommended
- Refined the Duo Kit print setup experience
- The installed resin in each tank are now displayed during print setup
- Duo Kit print setting preferences are now remembered and defaulted for future jobs
- AI will now recommend print profiles according to uploaded files during print setup
- Improved the labeling tool
- Proposed orientation is now horizontal by default
- The font style is optimized for clarity
- Enlarged the 3D preview for Midas
- Optimized print time estimates
- Improved the model adjustment options
- Chamfering and hollowing are not compatible and cannot be selected together
- Chamfered models are recommended for easier removal
- Shorter Models are created from raw scans to reduce print time and resin usage
- AI can now analyze and detect PLY files
- Printer and kit types can now be updated in bulk for multi-platform jobss
Cloud Drive
- Simplified the user experience when Cloud Drive is accessed as an overlay
- Can now upload file by drag and drop in Cloud Drive
- Cloud Drive now detects and categories bite scans
Cloud Design
- Added rush service for Partial Dentures, Retainer, Full Dentures, Veneers, Bleaching
- Tray Models and Dental Model
- Partial Denture Print & Ship option
- Added additional verification methods to Hybrid Form
- Reduced surgical guide and implant planning turnaround time to 1 business day
- Added option to buy stl files for AI Retainers
- Removed material selections from some order forms
- Expanded implant systems supported for rush implant restorations
- Replaced Surgical Guide with Restoration service with an upgrade flow from Implant planning to restoration, for a more practical flow of treatment planning
- Added skip button to allow excluding files from sending to print setup
Customer Portal
- Attach email replies to chat
- Added a workflow interests section to the homescreen
Bug Fixes
- Can‘t delete text in feedback page
- When importing models in batches, some model types may be unrecognized or
- incorrectly identified
- Resolved IOT issues related to Duo kit
- Resolved an issue causing a printer to be registered twice
- Other bugs and fixes
10/16/2025 Release Notes
New Features
Print Setup
- Added ‘Plaid’ print speed option for OnX Tough 2 on Pro 2 and Arch Kit
- Added ‘Slammed’ support option for hybrid dentures for faster printing
- Support style preferences will now be saved and preselected in future print jobs
- Added a new tool for adjusting screw channel offset for Implant Crowns and Hybrid Dentures
- Implemented job handoff for duo kit
Cloud Drive
- Improved patient data for scans transferred from scanner integrations
Cloud Design
- Upgraded design interface for partial dentures
- Trial Smile is now an add-on on smile design
- Added opacity slider for scan files in the treatment 3D viewer
- Medentis Medical implant system is now supported for implant crown and surgical guide designs
- Notifications for new treatment messages now appear on the tab header in supported browsers
- Print & Ship for Dental Models is no longer supported
Customer Portal
- Added navigation shortcuts to the homescreen
Bug Fixes
- Fixed an issue with importing ply and obj files from Cloud Drive to Studio
- Improved stability of the treatment 3D-viewer
- Updated the quick actions link on the homescreen
- Various bug fixes and improvements
9/11/2025 Release Notes
New Features
Print Setup
- Print Setup now remembers print setting preferences and defaults them intelligently
- Users can now move models between batches in Duo Kit print jobs for greater flexibility
- Improved the workflow for adding more files to print jobs after nesting
- Standardized job thumbnail previews across the platform for a unified experience
- Introduced an outage banner in Print Setup to notify users of updates or outages
- Duo Kit:
- Enabled drag-and-drop file upload directly to specific Duo Kit tanks
- Improved display of long resin names in Duo Kit mode
- Enhanced UI to display Duo Kit options and platform status for compatible printers
- Improved Duo Kit compatibility with all handoff processes and fleet management
- Removed redundant orientation settings, consolidating control under Advanced Settings.
Cloud Drive
- Cloud Drive now supports OBJ and PLY formats in addition to STL
Cloud Design
- Added a streamlined workflow on the home screen to let users initiate software updates on their devices.
- Improved the AI chat platform with animated typing indicators, chat summaries, timeout logic, and Calendly integration.
- Launched a home screen leaderboard to show users’ local and global print rankings.
- Reduced Bracket Removal price on the Retainer order form to $5 per case.
- Added an opacity slider for each uploaded file in the viewer of partial dentures.
- Made the communications tab available in all case statuses for improved messaging with the design team.
- Standardized AI nightguard fit offset values to match manual processes for consistent patient fit.
- Enhanced the RPD order form by reducing required inputs and making all brush tools immediately available.
- Updated the tooltip for "Undercut Block-Out" on the Retainer form for clearer guidance.
- Revised Overdenture treatment type copy to clarify options and deliverables.
- Updated Partial Denture selection screen copy to detail pricing, deliverables, and surcharges.
Customer Portal
- Added 10 new languages to the platform.
- Midas training experience by MOD is now available on SprintRay customer portal for Midas users
Bug Fixes
- Fixed an issue where adding a posterior bar to a model increased the number of supports each time.
- Cancelled Midas print jobs no longer appear blank on the dashboard.
- Optimized the Cloud Design communication tab to prevent full reloads on message send.
- Fixed inconsistent file thumbnail sizes and resolutions for uniform display across the platform.
- Various bug fixes and improvements
8/14/2025 Release Notes
New Features
Print Setup
- Files can now be moved from one batch of Midas capsules to another
- A new chamfering tool is now available for Dental Models and Aligner Models, making it easier for models to be removed from the built platform
- Implant crown supports are improved
- Print jobs can now be re-shared
- Midas jobs will now use a coin base for increased adhesion and stability
- The Print Setup home screen now highlights Autoprint jobs
- The Print Setup home screen show shows an indicator for jobs that have been sent & those with errors
- Improved the experience for warning users when files with critical mesh integrity issues are uploaded for nestings
Cloud Drive
- A library of sample files are now available in Cloud Drive for use in test printing
- Upgraded the iTero integration to improve regional routing
- 3Shape Communicate is now integrated with SprintRay Cloud
Cloud Design
- The Cloud Design tab is now called Design
- New treatment: Overdenture design
- AI retainer is now even faster
- Bite ramps can now be added to upper retainer design
- Waxups for missing teeth can now be added to retainer design
- A welcome video was added to educate new users
- A trial smile can now be ordered under smile design
- Google SSO can now be used to sign in
Customer Portal
- Updated the way languages are listed and updated some translations
- Added the following languages: Chinese (Simplified), Chinese (Traditional), Portuguese (Brazilian), Spanish (European), Korean, Hindi, Turkish, Thai, Russian, Polish, Dutch, Portuguese (European), Swedish, Norwegian and Icelandic
Bug Fixes
- Fixed issue that prevented 3d-previewer from loading
- Fixed an issue causing duplicate print completion emails
- Fixed an issue causing mesh issues when adding posterior bars to hybrid dentures printed on Pro S printers
- Various bug fixes and improvements
7/10/2025 Release Notes
New Features
Print Setup
- Rayware Cloud is now called Print Setup
- Added the ‘Dental Models’ indication, which supports models, dies, and raw scans
- Added support for the Pro 2 Duo kit
- Added the Partial Denture Base indication
- The deprecated crown workflow is now hidden for new cases
- Move any templates to the new workflow before the update to avoid data loss
- Printed jobs can now be passed directly to NanoCure and ProCure 2 for when you don’t need to use ProWash S - this is particularly helpful for Midas workflows
- Increased the zoom level for build platform previews
Cloud Design
- Partial denture end-to-end workflow
- Studio cases can now be started through the Cloud Design dashboard
- Added Stage-2 Hybrid Denture subtype with 3-day turnaround time
- Rush implant restoration is now available for additional part numbers
- Users can now share a treatment proposal with other users
- AI restorations can now be converted to rush manual orders
- A new On Hold cases status now marks cases that can not be completed and require the users attention
- Messages from our team will only update the case status if an action from the customer is required
- Shipping for print & ship order is now calculated separately; backup print is no longer available
- Tracking numbers will now be posted to the chat for print and ship cases
- AI Retainer and Retainer are now available for EU users
- A red dot notification is added to the homescreen to notify users of unread content
- Aligner and Smile Correct design is now free until the treatment proposal is approved
- Restoration treatments now have the option to upgrade to Night Guard treatments
- Google SSO is now available for sign in
- The content of designer messages are now included in notification emails
- Clear Aligner treatments can now be converted to print & ship cases
Customer Portal
- Added the Persian language
- Added the Arabic language
Bug Fixes
- Fixed an error while switching AI case to manual design
- The bottom selection angles are different when uploading multiple models vs a single model
- There is a deviation between the printing position and the actual position
5/15/2025 Release Notes
New Features
RayWare Cloud
- Added and improved several mesh manipulation algorithms:
- Mesh repair now does a better job at fixing a wider variety of issues
- Added a new algorithm for hollowing models
- Improved the scan repair algorithm to generate cleaner models
- Improved the 3D viewer with a dark background and improved lighting
- Removed the max density and max strength supports for restorations to reduce print issues
- Improved the posterior bar tool to ensure adequate supports
- Added the ability to share print jobs - just click the ‘Share Job’ button to create a shareable link that will open up a copy of your existing print job
- Added the infrastructure to support building a print job on your device
Cloud Drive
- Updated the Cloud Drive file upload modal to use the new & improved UI
Cloud Design
- Improved the AI Night Guard algorithm with scan repair for an improved success rate
- AI Night Guard is now available in the EU
- Added margin shape, coverage, and undercut options to the AI Retainer treatment
- Upgraded several treatment forms to dark mode: Cemented Restorations, Smile Correct and Clear Aligner
- Improved the treatment ordering experience by removing UI clutter
- When uploading scans, a new 3D preview tool will allow you to review them before continuing, helping solve many common upload issues
- During the Surgical Guide treatment, you can now upload the opposing arch scan for improved implant planning
- For manual night guard treatments, you can now view an assembled 3D preview with virtually-opened patient scans
- When viewing a Smile Design preview, you can now view the original scans
- Messages from Admins now count as Doctor messages and change case status to Messaged Lab
- Direct-print template and retainer files will be included with Aligner and Smile Correct cases
- Intraoral scans are now accepted in ply, obj, and dcm file format
- Implant planning cases can now easily be transitioned into restoration cases
- Added an improved onboarding flow for Pro printer users
- Unapproved AI Crown cases will be automatically cancelled after 20 days
- Surgical guides will cost $120 per arch
Customer Portal
- Added the French language
- Added the Arabic language
Bug Fixes
- Various bug fixes and improvements
4/2/2025 Release Notes
New Features
Cloud Design
- The account pages now use the dark theme UI
- Hybrid denture cases can now be handed off directly to RayWare
- Added Bracket Removal as an option to the Retainer form
- Added two New Night Guard subtypes (Kois Deprogrammer and Dual Arch B-Splint)
- Added Sports Guard design service
- Updated several order forms to the dark theme UI: Veneer, Smile Design, Removable Denture, Bleaching Tray, Surgical Guide, Hybrid Denture, and AI Crown
- Patient selection and new treatment pages now use the dark theme UI
- The Smile Correct treatment now offers print and ship
Bug Fixes
- Various bug fixes and improvements
2/23/2025 Release Notes
New Features
RayWare Cloud
- The SprintRay Crown Kit is here! Added support for setting-up prints using the Crown Kit build platform and tank
- SprintRay Ceramic Crown is now available in materials selection
- Created a first time user experience when using the SprintRay Crown Kit for the first time
- New scaling tool to change the appliance size
- A message will now display when a job has been split across multiple platforms
- Files can now be dragged and dropped between platforms on a multi-platform job
- Other UI and design improvements for better usability
Cloud Design
- Introducing AI Crown design! Submit scans and receive a crown design in under 10 minutes, available now
- Added a ‘Recently Used Treatments’ section for easy access
Bug Fixes
- Fixed a few issues with model orientation
- Fixed an issue that was allowing the treatment type to be changed when editing a treatment template
- Other minor copy fixes
11/4/2024 Release Notes
New Features
RayWare Cloud
- Pro 2 and Midas users will now receive notification emails when prints are completed
- Improved supports for the Crown indication to improve printing stability
- Introduced a new tool for adding posterior bars to arches for enhanced accuracy
- Improved the file transfer experience between platforms for multi-platform jobs
- New UI now displays the print job details on the top bar above the renderer for better visibility and access
- RayWare Cloud 2.0 now offers Autopilot customizations for personalized automation settings
- Improved the loading experience for the RayWare home page
- The Tools tab is now always visible, even when Autopilot is on; turn off Autopilot to enable tools
- Improved the accuracy of IDB2 material for Pro 2 printers
Cloud Design
- New Treatment: Implant restoration is now available on Cloud Design
- AI chat is now available for instantaneous responses to your needs
- Enhanced the display of downloadable files for clarity
- On the home screen, you can now see an estimate of the savings you’ve accrued by using SprintRay
- Improved the AI Retainer form, adding thickness and fit settings, plus more information about required files
- Added information and errors to the AI Retainer treatment for a better user experience
- New implant brand available: Noris Medical
- Added thickness options to closed bites for Occlusal Guard order form
- Additional language support for Japanese and Traditional Chinese
- Improved Spanish and German translations
- Removed some unnecessary emails that were going out for AI treatments
- Improved the UI for managing payment methods
- New Treatments for EU Customers: Hybrid Dentures, Veneers, Cemented Restoration, and rush turnaround for Occlusal Guards are all available now
- Added new user journey for Midas printer to the home screen
- Other UI and treatment improvements
Bug Fixes
- Fixed the contrast when viewing credit balances on the checkout screen
- Fixed issues in the registration flow
- Fixed an error where EU users creating Cemented Restorations and selecting teeth would cause the price to get stuck
- Fixed an issue where the ‘Back’ button did not work in some situations
- Fixed minor file download issues on the communication page
- Other bug fixes and improvements
9/25/2024 Release Notes
New Features
RayWare Cloud
- Introducing RayWare Cloud 2.0, the next generation of print prep software designed to streamline your printing workflow
- Added a home screen for RayWare that shows all your active and archived print jobs, so you can easily find, search, and switch between jobs
- A new file upload process drastically streamlines the print setup and file import steps
- Autopilot mode automatically handles print setup, including orientation, supports, and layout, so you can print with just a few clicks
- Improved print preview and confirmation screens help you find critical info like printer, kit, and resin, so you can more easily find
compatible printers - Editing tools are now hidden when Autopilot mode is turned on—you can disable Autopilot at any time to access tools
- Many more UX/UI changes to improve your workflow
- Added a toggle switch that allows you to switch back and forth between the old and new RayWare if you experience any issues
Cloud Drive
- Design files are now synced to Cloud Drive when in ‘New’ status; previously they were only synced when a case was approved
Cloud Design
- Added a Tips and Tricks video to the Hybrid Denture Form
- Refreshed UI for Removable Denture, Surgical Guide, and AI Crown delivery
- Optimized account menu for mobile devices
- New home screen banner added
- Spanish language option now available in the sign-up flow
- Removed outdated notification emails
- Importing from iTero scanner now automatically creates a new patient profile
Bug Fixes
- Improved device information in the Devices side panel
- Fixed white screen issue when switching models in 3D view
- Resolved scrollbar issue on the dashboard page
- Devices page now auto-refreshes when devices are registered or unregistered
- Immediate retry now available for failed payments
8/26/2024 Release Notes
New Features
RayWare Cloud
- Improved the default night guard supports
- Materials with multiple shades will now require shade selection
Cloud Drive
- Added a button to view approved and uploaded case files in Cloud Drive
Cloud Design
- Updated UI for ordering Cemented Restorations
- Improved home screen for a streamlined user experience
- Spanish language localization is now available for Cloud Design dashboard
- When ordering a treatment, the last used material will automatically be selected
- The dental model print & ship service is now available in Canada
- Added STL corruption checking and error handling
Bug Fixes
- Sorting by “last updated” now correctly sorts treatments
- Improved Cloud Design emails on mobile devices
- Improved file visualization when downloading files
- Other bug fixes and improvements
7/15/2024 Release Notes
New Features
RayWare Cloud
- NightGuards can now be printed with fewer supports
- During print setup, you can now select the resin shade, if available
Cloud Drive
- Files stored on Cloud Drive can now be deleted
Cloud Design
- Dental Model treatment type is now available
- AI Crown has expanded functionality
- Anterior teeth can now be selected
- Multiple teeth can be selected in a single treatment
- Improved the interface for adding and updating a payment method
- Print Dashboard has been revamped for an improved user experience
- Improved the treatment and patient list filters for better organization
- Streamlined treatment delivery experience for AI Nightguard and Occlusal Guard
- Design notification emails improved
- Scan files are automatically quality-checked when uploaded
- Improved the 3D viewer for Denture treatment review
- Updated the default user icon to display first and last initial
- German language is now available
- Updated the label chips on the treatment selection page
Bug Fixes
- Fixed an issue with automatic layout for Implant Crown
- Cloud Design chat will now autoscroll to the bottom when there are replies
- Improved the behavior of the Next button
- Corrected a time display issue that affected the order and position of chat content
- Other bug fixes and improvements
5/30/2024 Release Notes
New Features
Cloud Design
- Added error messages and auto-scroll on forms when clicking the ‘Next’ before all fields are filled
- Made the steps at the bottom of most order forms clickable
- Improved the flow of some order forms
- Hide the live support icon when the designer chat is active
- Added how-to videos to the AI Crown and Denture order detail cards
- Rush cases now have a notification to tell you if you’re submitting outside business hours
- Improved email notification settings
- Updated the Sign In screen
- German language is now available
RayWare Cloud
- Added Pro 2 to the printer selection list, along with all supporting modules
Bug Fixes
- Resolved issues with printer setup
- Fixed empty estimated time and resin usage estimation
- Addressed inability to modify layer thickness
- Made manual revision of AI cases more reliable
- Other bug fixes and improvements
4/8/2024 Release Notes
New Features
Cloud Design
- Improved the registration process
- Added a new handoff feature for merging multiple Cloud Design night guards into a single RayWare Cloud job
- You can now request an AI or manual revision for a night guard, even after you’ve approved it
- Added new rush night guard designs
- Anterior ramp night guards are now directional and you can choose which direction your design needs
- Added side-by-side comparison of denture design styles to aid the order process
- NightGuard Flex 2 Simply Clear is now available in the print & ship order form
RayWare Cloud
- Added a new networking protocol that allows RayWare Cloud to send jobs to the queue of any registered printer, even if it doesn’t show as “Online”
- Offices with network security that blocks SprintRay Cloud protocols can now use RayWare Cloud to queue print jobs
- Print jobs sent in this way may take a few minutes to download to your device
- An active internet connection is still required for both the computer and printer
- Added a notification that Google Chrome is now the only officially supported browser for SprintRay Cloud products
- Made improvements to Night Guard ‘Max Strength’ and ‘Balanced’ support parameters
- Arch Kit is now available for the Implant Crown indication type
Bug Fixes
- Fixed an issue in Cloud Drive where subfolders were showing incorrect size values
- Fixed an issue where files couldn’t be dragged & dropped into RayWare Cloud
- Other bug fixes and improvements
1/29/2024 Release Notes
New Features
Cloud Design
- Cemented Restorations treatment type is now available, which allows you to select any combination of the following treatments for manual design:
- Crown, Inlay, Onlay, Shell Temp, Bridge, and Maryland Bridge
- Rush service is available with this treatment
- Introducing AI Nightguard 2, featuring a raft of improvements to our current night guard AI:
- Can now generate an upper or lower guard
- Accepts closed and open bite scans
- Features improved customization options
- Added and expanded availability of rush designs to more treatments, subject to designer availability
RayWare Cloud
- Arch Kit has been validated for 3D printing restorations - you can now use it with all
- Fixed Restorations in RayWare Cloud
Bug Fixes
- Fixed an order submission payment error
- Fixed an issue with syncing files between Cloud Design and Cloud Drive
- Other bug fixes and improvements
11/29/2023 Release Notes
New Features
Cloud Design
- New Product - Night Guard Design, Print, & Ship
- In addition to designing, we now offer print & ship services for night guards
- Access through the ‘Occlusal Guard’ order form on Cloud Design
- Hybrid Denture treatments now accept Optisplint verification jig data in addition to photogrammetry
- Added treatment notes and workflow information to all treatments on the selection screen
RayWare Cloud
- The ‘Syncing Changes’ message now articulates what the system is doing behind the scenes
New Product - Cloud Drive
- Introducing SprintRay Cloud Drive - a file management and storage system that allows you to manage files from Cloud Design treatments, scanner integrations, and manual uploads
- Cloud Drive integrates with all SprintRay Cloud services, so you can easily access
- Cloud Drive files while submitting treatment requests or building print jobs in RayWare
- Activate Cloud Drive by clicking the ‘Cloud’ icon near the top right corner of SprintRay Cloud
Bug Fixes
- Turned off automatic mesh repair for the ‘Aligner’ appliance type so that labels will no longer be removed by our repair algorithm
- Removed the printer info button from the header; it was sometimes displaying incorrect information
- Fixed a bug with the Surgical Guide appliance type that was causing guides to be oriented upside-down
- Performance improvements for RayWare Cloud and Cloud Design
- Other bug fixes and improvements
10/26/2023 Release Notes
New Features
RayWare Cloud
- Support Raft is no longer the default support type for Fixed Restorations
- Improved supports for no-prep veneers
Cloud Design
- New treatment for US customers: Veneers
- $45 per tooth
- 2 business day turnaround
- New Treatments for EU customers: ‘Surgical Guide with Temporary Restoration' and ‘Smile Design’
- 3D viewer is now available when reviewing Crown and Bridge and Smile Design treatments
Bug Fixes
- Performance improvements for RayWare Cloud and Cloud Design
- Other bug fixes and improvements
9/27/2023 Release Notes
New Features
RayWare Cloud
- Add new ‘+’ button on the tab rail to makes it easier to start a new print job
- Improved User Experience to Rayware Cloud
Bug Fixes
- Removed the ‘Preview’ button from files that are not STLs, and therefore cannot be previewed
- Other bug fixes and improvements
- Performance improvements to RayWare Cloud
8/28/2023 Release Notes
New Features
Cloud Design
- New Treatments Available
- Same Day Hybrid Dentures by Appointment
- 45 Minute Rush Surgical Guides
- Smile Correct for minor aligner cases
- Updated User Interface and Ordering Experience
- Custom Bleaching Trays
- Clear Aligners
- Introducing the SprintRay Digital Assistant in Cloud Design
- Launch by clicking the button in the lower right corner of the screen
- Get answers to common questions
- Troubleshoot basic issues
- Schedule time with Cloud Design support reps
- Night Guard treatments can now detect and verify upper and lower scans to prevent issues with treatment planning
Bug Fixes
- Fixed display and functional bugs in order forms throughout the system
- Optimized the 3D viewer for improved performance
- Other bug fixes and improvements
7/26/2023 Release Notes
New Features
Cloud Design
- New Surgical Guide order form, with improved graphics and additional details.
- Users can now choose Crown Kit when ordering Crown and Bridge treatment.
- New Rush treatment flag for specific treatment, to enable 30-45min designs.
- Treatment ID will now be presented in treatment view for smoother customer support interactions.
- Promo Code can now be entered in the Review & Submit page.
- Dentists can now delete patients from design services.
- Users can now order multiple crowns in one AI Crown form.
- New 3D viewer to enhance design approval process.
RayWare Cloud
- Added default appliance profiles for all appliance types so that users can always return to SprintRay suggested print parameters.
- New ability to provide feedback on the Print Setup process in RayWare Cloud.
- User can receive instant assistance with our new AI support bot.
Bug Fixes
- Improved behavior issues with missing layer thickness.
- Improved the resin shown on printer list.
5/23/2023 Release Notes
New Features
Cloud Design
- Improved patient management user interface with user notifications.
- Added new filters for viewing treatments for a specific patient so users can see which treatments need attention.
- Added a new sidebar to the user interface that provides patient details and allows users to easily start a new treatment.
- Users can now cancel a ‘New’ treatment that hasn't started design.
- The removable dentures treatment now allows users to select separate print parameters for each printable part.
- Added real data to the patient files page.
- Specialty is now required on user profile.
- Added the ability to save and delete drafts of treatments.
- Added the universal footer to the patient details page.
- Improved the experience for submitting an AI night guard including more context about what types and quality of data are required.
RayWare Cloud
- Added default appliance profiles for all appliance types so that users can always return to SprintRay suggested print parameters.
- Multi-platform aligner Auto File sorting for easy nesting.
- Added Veneer and Screw Retained Crown as a new appliance type with parameters that will improve the printing experience.
- Added option to show all connected printers and their current and queued jobs.
- The Aligner application subtype will now show the Auto Support on/off switch as an option above the model type selection.
- Updated the Fit Adjustment slider to provide consistent, granular steps.
- Improved the build platform and printer selection process.
- Added a platform preview for each platform when working on a multi-platform print.
- Updated the location of the print job rail and added preview for improved access and speed.
- Improved the accuracy of holes in surgical guides when printing at an angle.
- When making changes to the print parameters on one platform in a multi-platform job, the changes will now apply to all platforms
Bug Fixes
- Fixed issues with print time estimation
- Fixed issues with wrong orientation of Surgical guides
- Fixed issues with Denture Base supports
2/23/2023 Release Notes
New Features
Cloud Design
- Introducing AI Crown design! Submit scans and receive a crown design in under 10 minutes, available now
- Added a ‘Recently Used Treatments’ section for easy access
RayWare Cloud
- The SprintRay Crown Kit is here! Added support for setting-up prints using the Crown Kit build platform and tank
- SprintRay Ceramic Crown is now available in materials selection
- Created a first time user experience when using the SprintRay Crown Kit for the first time
- New scaling tool to change the appliance size
- A message will now display when a job has been split across multiple platforms
- Files can now be dragged and dropped between platforms on a multi-platform job
- Other UI and design improvements for better usability
Bug Fixes
- Fixed a few issues with model orientation
- Fixed an issue that was allowing the treatment type to be changed when editing a treatment template
- Other minor copy fixes
1/31/2023 Release Notes
New Features
Cloud Design
- Added new removable denture treatment options
- New denture
- Immediate denture
- Surgical guide with temporary restoration is now available for multiple teeth
- Added additional occlusal guard types for EU customers
- Updated and improved the treatment selection page
RayWare Cloud
- Added the ability to sort multi-platform aligner files by week
- Models that are too large for the build platform will now be visible
- Improved speed and responsiveness when importing STL and SPR files
- All files can now be selected/deselected
- Other improvements to improve speed and responsiveness
Bug Fixes
- Fixed an issue displaying long print job names
- Fixed an issue caused by moving a model before it is uploaded
- Other bug fixes and improvements
1/6/2023 Release Notes
New Features
Cloud Design
- Surgical Guide designs are now available in the EU
- Ability to upload zip files in others section for all treatment types
- EU treatment options are now available in all European countries
- Added VAT a registration message to the EU account creation page
- Added German language translation
- Other UI improvements and bug fixes
RayWare Cloud
- Automatic features such as layout, supports, and orientation can now be enabled or disabled
- When annotating, models can now be debossed or embossed
- Ability to pre-set orientation for aligners
- New ‘dime’ support option added for efficiently organizing and printing crown & bridge
- Showing the new release banner on every new release
- New denture-based resin
- Other UI improvements and bug fixes
11/22/2022 Release Notes
New Features
Cloud Design
- Improved the AI NightGuard treatment workflow
- Added Bridges treatment subtype under the Crown treatment form
- Improved the navigation in the treatment request workflow
- Users can now request a paid revision on an existing treatment for hybrid dentures rather than having to submit a totally new treatment reques
RayWare Cloud
- Added release notes to the profile menu
- Introduced the ability to delete and duplicate multiple models
- Updated terms and conditions
- Introduced keyboard shortcuts to RayWare Cloud
- Added the multi-platform feature, allowing users to import a large quantity of models automatically split between multiple print jobs
- Added ability to import SPRs as a new Print job
Bug Fixes
- Fixed an error that affected promotion codes
- Fixed patient ID format issue
- Fixed a bug that caused denture teeth to orient incorrectly
- Fixed a few Print issues from RayWare Cloud
- Miscellaneous user interface improvements
11/1/2022 Release Notes
Bug Fixes
- Fixed a bug that would place multiple supports along the incisal edge of hybrid dentures
11/24/2022 Release Notes
New Features
RayWare Cloud
- Updated support structures to improve print reliability and efficacy
- Added OnX Tough as a resin option for several Denture subtypes:
- Hybrid Denture
- Denture Teeth
- Try-in Denture
- Added a spooky Halloween print job banner that lets you print a collection of pumpkin-themed models
- Available through 10/31
10/12/2022 Release Notes
New Features
Cloud Design
- New colors! UI has been updated to match the SprintRay brand
- Improvements to Night Guard AI design:
- Revised the workflow for requesting revisions and refunds for AI designs
- Removed the ‘Bite Scan’ collection from the intake form; bite scans are not needed
- Added a button to quickly add STL files from Cloud Design to an existing print job in RayWare Cloud
- Improvements for enterprise customers
- Created a monthly email for centralized billing and treatment report
- Updated the denture order intake form
- Account filtering will now use the business role to sort users
- Added the ability to select and change Clinic
RayWare Cloud
- When editing supports, areas that need to be supported will now be colored red
- New UI design for print job organization bar to improve usability
- Added the ability to delete all print jobs
- Automatic mesh repair is now disabled by default
- Added new keyboard shortcuts
- Enter - Confirm changes
- Escape - Cancel changes
- Other usability changes and improvements
Bug Fixes
- Fixed an error where using the 3D viewer in Cloud Design could block RayWare Cloud
- Fixed an issue where AI night guard design would generate blank STLs
- Other general fixes and improvements
- Supports will no longer generate inside surgical guide drill holes
- Fixed an issue where choosing Maximum Strength supports generated Default Supports
- Denture bases will now be automatically oriented properly
- Unprintable Files will now always appear in red
- Fixed an issue that was generating supports on open scan files
- Other general fixes and improvements