Welcome to the SprintRay Support Center
Begin by selecting the relevant product or process category. If you’re unable to find what you’re looking for, you can Contact Us
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SprintRay Pro
Support articles for SprintRay Pro 3D Printer
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MoonRay S/D
Support articles for MoonRay S/D 3D Printers
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Pro Cure
Support articles about ProCure automated post-proces...
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RayWare 2.x and Dashboard
Support articles about RayWare 2.x and SprintRay onl...
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Materials and Workflows
Support articles about dental materials and applicat...
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RayWare 1.x
Get started with RayWare 1.x software.
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Frequently Asked Questions
Articles about services, order fulfillment, etc.
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MoonRay - 1st Generation
Support articles for Kickstarter Edition MoonRay

We can help with that!
If you're experiencing difficulties or have questions about any of your SprintRay products, submit a support ticket or contact us at 800-914-8004
Popular Articles
These are the most-viewed articles, and offer a great place to begin learning and expanding your 3D printing knowledge.
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Problem Connecting to your Printer? Common Connection Issues
Due to the varying nature of each lab or office...
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Models Not Sticking - Improving Adhesion to the Platform
Issues with models not adhering to the platform...
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Connecting Your MoonRay to a WiFi Network
You can bypass using the direct hotspot connect...
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Print Jobs Show 1/0 Layers or Only Print a Single Layer with RayWare 2.5+
With the Parallel Slicer in early versions of 2...
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FAQ about Die & Model 2
Can I mix Die & Model 2 with my current Die &...
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Printing With KeySplint Soft
KeySplint Soft is a fantastic new material for ...
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Getting started with RayWare
Now that you’ve unboxed and set up your MoonRay...