Welcome to the SprintRay Support Center

Begin by selecting the relevant product or process category. If you’re unable to find what you’re looking for, you can Contact Us

If you're experiencing difficulties or have questions about any of your SprintRay products, submit a support ticket or contact us at 800-914-8004

Popular Articles

These are the most-viewed articles, and offer a great place to begin learning and expanding your 3D printing knowledge.

Problem Connecting to your Printer? Common Connection Issues
Due to the varying nature of each lab or office...
Models Not Sticking - Improving Adhesion to the Platform
Issues with models not adhering to the platform...
Connecting Your MoonRay to a WiFi Network
You can bypass using the direct hotspot connect...
Print Jobs Show 1/0 Layers or Only Print a Single Layer with RayWare 2.5+
With the Parallel Slicer in early versions of 2...
FAQ about Die & Model 2
Can I mix Die & Model 2 with my current Die &...
Printing With KeySplint Soft
KeySplint Soft is a fantastic new material for ...
Getting started with RayWare
Now that you’ve unboxed and set up your MoonRay...