The Pro S printers now feature the ability to easily log in and authenticate your Dashboard account via the Printer touchscreen using a convenient QR code login method on your mobile device to quickly get you logged in and connected to our SprintRay Cloud Services.
To log in, you will need to go to the User tab on the lower left hand side of the printer touchscreen:
- New Users without a Dashboard Account: Use the Sign Up button
- Existing Users with a Dashboard Account: Use the Sign In button
After making your selection, the touchscreen will show a QR code, as well as an Activation Code that will need to be entered on your mobile device once scanned
Once you have scanned the QR Code on your mobile device, you will be taken to an online portal to input the unique code displayed on the printer's touchscreen
Once you have input the unique code, you will be prompted to confirm it is the same as displayed on the printer's touchscreen
Once you have confirmed the code, you will be taken to the online SprintRay Dashboard Login portal, where you can enter your email and password associated with your account
After inputting your Dashboard login, the printer will automatically authenticate and log in for you. Your mobile device should show confirmation that the login was successful
The printer's touchscreen will also show that it is connecting during this process
Once logged in, the touchscreen will show a green pop up window indicating success
If you are creating a Dashboard account for the first time, please see our related article on Creating a Design Services and RayWare Cloud Account
If you are encountering connection issues and unable to connect to the SprintRay Cloud Servers to authenticate your login, the printer's touchscreen will indicate if you need to check your printer's connectivity