Overview

When sending a finished Cloud Design file to Print Setup, the printer type selected in the file must match the physical printer you plan to use. If these do not match, you may see an Incompatible Printer Error. This guide explains how to properly send your file to Print Setup and update the printer type if needed.

How to Send Cloud Design Files to Print Setup

1. Once your Cloud Design file shows a Finished status, click Send to Print Setup.

2.Choose whether to:

1. Add the file to an existing print job, or
2. Click New Print Job to start a new one

3. The printer settings will default to the last configuration you used in Print Setup.

If the selected printer does not match the physical printer you're currently using, you will receive an Incompatible Printer Error.

How to Change Printer Type in Print Setup

1. In Print Setup, click the Setup button near the top of the interface.
2. Under Printer, select the correct printer model from the dropdown menu.
3. Click Save to apply the new printer selection.

Once updated, you can proceed with preparing your print job as normal.