Troubleshoot

  1. ProCure 2: Packaging Guide for Shipping and RMA

    This article outlines how to properly package your ProCure 2 for return or service.

  2. ProCure 2: Won't Sign Into My SprintRay Account

    This article covers common reasons why a ProCure 2 may fail to sign in to a SprintRay Cloud account and the steps you can take to resolve the issue.

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  4. Performing a Hard Reset on SprintRay Devices

    A hard reset fully powers down the device and clears any residual electrical charge, helping resolve certain connectivity, software, or system issues.