Troubleshoot

  1. Midas: Misprint Protocol

    Steps for documenting, preserving, and troubleshooting a misprint on the Midas system.

  2. Printer Not Appearing in Print Setup or Showing as Offline

    How to troubleshoot connection issues between your SprintRay printer and Print Setup.

  3. How to Perform a Hard Reset

    Learn how and when to perform a hard reset on your equipment

  4. Need Help? Contact Us